At Samford Home Appliances, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy below to understand our procedures and terms regarding order processing, delivery times, and shipping costs.
1. Shipping Locations
We currently ship to locations across Pakistan. If you require international shipping, please contact our customer service team for special arrangements.
2. Order Processing Time
Orders are typically processed within 1-3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Customers will receive a confirmation email with tracking details once the order has been dispatched.
3. Delivery Time
Standard Shipping: 3-7 business days, depending on location.
Express Shipping: 1-3 business days for major cities, additional time for remote areas.
Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.
4. Shipping Costs
Shipping charges are calculated based on the weight, dimensions, and destination of the order.
Free shipping may be available on select products or for orders exceeding a certain amount.
Any applicable shipping charges will be displayed at checkout.
5. Order Tracking
Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this number to track your shipment on our courier partnerβs website.
6. Damaged or Lost Shipments
If your order arrives damaged, please contact us within 24 hours of delivery with supporting photos and details.
If your order is lost in transit, we will coordinate with the courier service to investigate and resolve the issue.
7. Shipping Restrictions
Certain items may have shipping restrictions due to their size, weight, or regulatory requirements.
We do not ship to P.O. boxes. A valid physical address is required.
8. Contact Us
For any shipping related inquiries, please reach out to us: π Store Address: Shop No. F-27/F-28, First Floor, Sohaib Plaza, Bara Market, Liaqat Road, Rawalpindi π Phone: +92 313 9050237 | +92 315 7283471 π Website:https:/
We appreciate your trust in Samford Home Appliances and strive to provide a seamless shipping experience!